Real-time inquiry intelligence, SLA countdown monitoring, and compliance reporting — built exclusively for Medical Affairs teams already running on Veeva.
No data migration · Connects in <1 day · No Vault changes required
| Case ID | Topic | Product | Channel | Submitted | SLA | Status |
|---|---|---|---|---|---|---|
| INQ-2841 | Dosing | Ibrutix | 18 Jun | 3h 12m | In Review | |
| INQ-2840 | Off-label | Cardizem XR | CRM | 18 Jun | 14h 30m | In Review |
| INQ-2838 | Safety / ADR | Nexavar 200 | Phone | 17 Jun | 36h 00m | Open |
| INQ-2835 | Dosing | Venapro-R | Web | 16 Jun | Fulfilled | Fulfilled |
| INQ-2832 | Drug interaction | Cardizem XR | 15 Jun | Fulfilled | Fulfilled |
| Product | Cases | SLA % | Avg Resp | Breaches |
|---|---|---|---|---|
| Cardizem XR | 98 | 98.1% | 28.4h | — |
| Nexavar 200 | 84 | 95.3% | 33.1h | — |
| Ibrutix | 76 | 88.4% | 41.2h | 9 |
| Venapro-R | 54 | 100% | 24.7h | — |
| Case ID | Product | Topic | Submitted | Deadline | Fulfilled | Over SLA |
|---|---|---|---|---|---|---|
| INQ-2798 | Ibrutix | Dosing | 03 Jun | 05 Jun | 05 Jun | +6.4h |
| INQ-2791 | Ibrutix | Off-label | 01 Jun | 03 Jun | 03 Jun | +2.1h |
| Field | Value |
|---|---|
| Last sync | 4m ago |
| Records | 1,847 |
| Type | incremental |
Your team works hard. The data is all in Vault. But without an intelligence layer on top, you're flying blind until someone builds a spreadsheet — or a deadline slips.
SLA breaches discovered after the fact, not before
Cases slip past the 48-hour mark while your team is handling other work. You find out in the monthly export — not with a real-time alert 6 hours before it's too late to act.
Manual reporting takes days that should go to science
Someone on your team exports from Vault, cleans in Excel, and builds slides — every single month. That's a medical professional doing data entry instead of supporting HCPs or reviewing content.
HCP trend signals are invisible to Medical Affairs strategy
Which topics are spiking this quarter? Which products drive the most off-label questions? Your Vault holds the answers — but there's no dashboard showing them to the people who need to act on them.
Inqura reads directly from your existing Veeva Vault MedInquiry via the official API. No migration, no duplicate entry, no retraining your team.
The view your CMO is about to ask for — already built, updated every hour from your Vault data.
Live countdown timers for every open case. Breach prevented, not discovered.
Click Generate — Inqura builds a board-ready SLA compliance PDF from your Vault data in the background. A download link appears in the Reports page and your notification bell when it's ready. No assembly required.
We connect to your sandbox Vault in your first session and show you a live dashboard before the call ends.
We configure a read-only Veeva integration account in your existing Vault. No schema changes, no new objects, no disruption to your Medical Information team's day-to-day.
Inqura pulls case metadata from your MedInquiry VQL. No case text, no HCP names — privacy-safe by architecture. Your dashboard appears within minutes of first sync.
Automated sync keeps your dashboard current. Set your Slack or Teams webhook once — your team gets breach-risk alerts when a case enters the 20-hour warning window, and a critical alert inside 6 hours.
Inqura exists because having a world-class case management system doesn't automatically give you the analytics layer on top of it. Here's what that gap looks like in practice.
"We have a 48-hour SLA in our SOPs. But the only way we know a case is approaching breach is when someone manually pulls the Vault export and checks the timestamps in Excel. By the time we see it, we've got 2 hours left — or we've already missed it. We're reactive when we should be proactive."
"Every QBR, someone on my team spends a full day exporting from Vault, cleaning in Excel, and building slides. That's a medical professional doing data entry. Leadership gets the numbers 3 days late and I spend the next week answering follow-up questions about methodology."
Manual reporting taxes clinical headcount"Our CMO asked which HCP specialties are driving off-label questions on our new launch. I had to come back two days later with an answer — and even then I wasn't confident in it because I'd built the pivot table myself. That question should take 30 seconds, not 2 days."
Trend analysis takes days instead of seconds"We have Vault. We have the data. But there's no layer that watches the data for us. No one gets notified when a product starts getting 40% more inquiries than usual. No one gets a ping when a critical case is 6 hours from breach. We're waiting for the weekly report to tell us what happened last week."
Inqura adds the intelligence layer on topComposite scenarios drawn from discovery conversations with Medical Affairs and Medical Information teams at pharma companies running Veeva Vault MedInquiry.
We'll connect to your sandbox Vault and show you a live dashboard in the first session. No migration, no commitment, no disruption to your team.
No credit card · No Vault modifications · Connects in <1 day